Tech Support
A true story
Here’s how to change your printer cartridge:
- Insert new black cartridge.
- Press cancel button as test page prints, since this is just a waste of paper.
- Press copy button to make duplicate of important document.
- Error light flashes; curse cheap HP junk.
- Press cancel, retry copy.
- Repeat steps four and five several times; press button harder and increase intensity of cursing each time.
- Turn printer off and on; repeat steps four and five; continue cursing.
- Remove and reinstall black cartridge; repeat steps four and five; look around for something to break.
- Blame problem on Microsoft even though printer should function as stand-alone copier.
- Send several test pages to printer from Microsoft desktop and Linux virtual machine; cancel each; curse.
- Try random combinations of everything tried thus far; shake fist at printer while cursing.
- Notice that the test page aborted in step two used last piece of paper in tray.
- Load printer with paper; press copy button.
- Done.